by Kane Mantyla | Sep 24, 2018 | Customer Experience, Small Business Support
Appointment scheduling is a very simple process, but if not done right, it can undermine the rest of your customer service strategy. Making sure your staff knows the best techniques for scheduling appointments that increase your business revenues while minimizing...
by Kane Mantyla | Sep 24, 2018 | Small Business Marketing, Small Business Support
As people, we like to think that we are rational and that our perception of value is logical, but this couldn’t be further from the truth. Research has shown that perception of value is relative and that a business can influence perception of value through pricing....
by Kane Mantyla | Sep 24, 2018 | Small Business Support
You are an inspired person. You have a passion and did more than dream, you took that passion and turned it into a business. Is it easy? Hell no! You pour everything you have into your business. Time, energy, and money don’t even begin to tell the story of just how...
by Kane Mantyla | Sep 24, 2018 | Small Business Marketing
Small business marketing is no simple task. From outlining your strategy to analyzing your campaigns, there are many time consuming steps and each one requires proficiency for the whole plan to work. There are countless marketing companies waiting in the wings to help...
by Kane Mantyla | Sep 23, 2018 | Small Business Support
Our economy has changed drastically in the past 30 years. Manufacturing, once the leader, was offshored and replaced with services. Entrepreneurs took up this challenge and established a strong service sector, but many are stuck in old business models and are...
