by Kane Mantyla | Sep 24, 2018 | Customer Retention, Increase Revenues, Small Business Support
Customer loyalty apps, rewards, and referral programs have earned their spot on the customer retention programs list for a very good reason; they get clients coming back! Since these programs are earned and not prepaid, they can work alongside your existing programs...
by Kane Mantyla | Sep 24, 2018 | Customer Retention, Increase Revenues, Small Business Support
Clubs can be a powerful customer retention program when it comes to meeting a specific business need. Although not as popular as memberships or packages they can sometimes generate a stronger commitment from your club members and generate consistent revenues. Clubs...
by Kane Mantyla | Sep 24, 2018 | Customer Retention, Increase Revenues, Small Business Support
When it comes to customer retention programs, nothing is as powerful as a membership. The client is committed and your business has guaranteed revenues. Memberships are not without their risks, however. If they are improperly structured or ill-fitting they can cost...
by Kane Mantyla | Sep 24, 2018 | Customer Experience, Increase Revenues, Small Business Support
Let’s face it, selling is hard for most wellness service providers. We tend look at selling as a contemptible practice that is best left for used car salesmen, and don’t want to taint the virtuous services we provide. The truth is, however, selling is a necessary part...
by Kane Mantyla | Sep 24, 2018 | Customer Retention, Small Business Support
It is widely known that repeat clients have a far greater return on investment than new clients. Harvard Business Review says that the cost of new customer acquisition is 5 to 25 times more expensive than getting an existing customer to return. They also say that...
