by Kane Mantyla | Jan 24, 2019 | Customer Retention, Increase Revenues
You can’t even get a business off the ground without new clients, as a result, most business owners will focus only on them. The truth is, however, new clients will not make your business nearly as successful as repeat clients will. Most business owners get tunnel...
by Kane Mantyla | Jan 22, 2019 | Increase Revenues, Small Business Support
9 out of 10 first businesses FAIL, however, for second businesses, 9 out of 10 SUCCEED. Why? There are many reasons, but one of the main reasons is that owners learn how to execute better. Being able to successfully execute a plan is the difference between a business...
by Kane Mantyla | Sep 24, 2018 | Customer Experience, Customer Retention, Small Business Marketing
Let’s face it, if we own a health, beauty, or wellness business we need to be effective at changing people’s behavior. Not only does our business need it, but our clients are better served when we do. Clients come to us for help and the more we help them, the better...
by Kane Mantyla | Sep 24, 2018 | Increase Revenues, Small Business Support
The U.S. economy was predominantly a manufacturing economy for most of the last century. Our schools and small business management courses taught this model almost exclusively, but times are changing and retail service business owners might need to take a second look....
by Kane Mantyla | Sep 24, 2018 | Customer Retention, Increase Revenues, Small Business Support
Customer loyalty apps, rewards, and referral programs have earned their spot on the customer retention programs list for a very good reason; they get clients coming back! Since these programs are earned and not prepaid, they can work alongside your existing programs...
