by Kane Mantyla | Sep 24, 2018 | Customer Experience, Small Business Support
Running a successful business requires high level execution in many different areas. Business owners will often rely on employees to carry on with many of the important responsibilities, but getting them perform with excellence can be a challenge. Employees often do...
by Kane Mantyla | Sep 24, 2018 | Customer Experience, Small Business Support
We have all heard of the golden rule, do unto others as you would have them to do unto you. It is sage advice for living a happy and prosperous life, but it is also the cornerstone of small business management for running a successful service-based business. Discover...
by Kane Mantyla | Sep 24, 2018 | About RewardMore, Customer Retention
RewardMore is a new approach to loyalty rewards that can do what no other earned retention program can do. It can get clients to come back sooner. Rewarding clients based on how often they visit, instead of points, is better for services. It isn’t providing the...
by Kane Mantyla | Sep 24, 2018 | Customer Experience, Customer Retention
Being highly rated on Yelp can be easy to achieve and is a great way to increase your business reputation, if you know how to do it. Yelp is the largest business review site with millions of members with more than 135 million reviews.1 Customer trust in Yelp is very...
by Kane Mantyla | Sep 24, 2018 | Customer Experience, Small Business Support
Appointment scheduling is a very simple process, but if not done right, it can undermine the rest of your customer service strategy. Making sure your staff knows the best techniques for scheduling appointments that increase your business revenues while minimizing...
