by Kane Mantyla | Jan 22, 2019 | Increase Revenues, Small Business Support
9 out of 10 first businesses FAIL, however, for second businesses, 9 out of 10 SUCCEED. Why? There are many reasons, but one of the main reasons is that owners learn how to execute better. Being able to successfully execute a plan is the difference between a business...
by Kane Mantyla | Sep 24, 2018 | Customer Experience, Small Business Support
Running a successful business requires high level execution in many different areas. Business owners will often rely on employees to carry on with many of the important responsibilities, but getting them perform with excellence can be a challenge. Employees often do...
by Kane Mantyla | Sep 24, 2018 | Increase Revenues, Small Business Support
The U.S. economy was predominantly a manufacturing economy for most of the last century. Our schools and small business management courses taught this model almost exclusively, but times are changing and retail service business owners might need to take a second look....
by Kane Mantyla | Sep 24, 2018 | Customer Experience, Small Business Support
We have all heard of the golden rule, do unto others as you would have them to do unto you. It is sage advice for living a happy and prosperous life, but it is also the cornerstone of small business management for running a successful service-based business. Discover...
by Kane Mantyla | Sep 24, 2018 | Customer Retention, Increase Revenues, Small Business Support
Customer loyalty apps, rewards, and referral programs have earned their spot on the customer retention programs list for a very good reason; they get clients coming back! Since these programs are earned and not prepaid, they can work alongside your existing programs...
by Kane Mantyla | Sep 24, 2018 | Customer Retention, Increase Revenues, Small Business Support
Clubs can be a powerful customer retention program when it comes to meeting a specific business need. Although not as popular as memberships or packages they can sometimes generate a stronger commitment from your club members and generate consistent revenues. Clubs...
