RewardMore Blog
Everything you need to keep clients coming back
Customer Retention Programs, Part 4: Clubs
Clubs can be a powerful customer retention program when it comes to meeting a specific business need. Although not as popular as memberships or packages they can sometimes generate a stronger commitment from your club members and generate consistent revenues. Clubs...
Customer Retention Programs, Part 3: Memberships
When it comes to customer retention programs, nothing is as powerful as a membership. The client is committed and your business has guaranteed revenues. Memberships are not without their risks, however. If they are improperly structured or ill-fitting they can cost...
Customer Retention Programs, Part 2: Packages
Packages are the the most popular customer retention program for service based businesses. They are usually the first up-sell to generate more revenues immediately, and get the client to commit to more visits. A package is extremely effective at converting a first...
Customer Retention Programs, Part 1: Retention Strategies Overview
There is an endless supply of marketers that offer different ways to bring you new clients. Some are effective, others not, but no matter how many new clients you get, it is your repeat clients that generate real success. They have already visited and getting them to...
Why Selling is Serving and Can Improve Customer Experience
Let’s face it, selling is hard for most wellness service providers. We tend look at selling as a contemptible practice that is best left for used car salesmen, and don’t want to taint the virtuous services we provide. The truth is, however, selling is a necessary part...
How to Increase Customer Retention with On-the-Spot Bookings
It is widely known that repeat clients have a far greater return on investment than new clients. Harvard Business Review says that the cost of new customer acquisition is 5 to 25 times more expensive than getting an existing customer to return. They also say that...
10 Things You Need Know About RewardMore
RewardMore is a new approach to loyalty rewards that can do what no other earned retention program can do. It can get clients to come back sooner. Rewarding clients based on how often they visit, instead of points, is better for services. It isn’t providing the...
3 Ways to Get Positive Reviews on Yelp for Better Business Reputation
Being highly rated on Yelp can be easy to achieve and is a great way to increase your business reputation, if you know how to do it. Yelp is the largest business review site with millions of members with more than 135 million reviews.1 Customer trust in Yelp is very...
