by Kane Mantyla | Sep 24, 2018 | Customer Retention
There is an endless supply of marketers that offer different ways to bring you new clients. Some are effective, others not, but no matter how many new clients you get, it is your repeat clients that generate real success. They have already visited and getting them to...
by Kane Mantyla | Sep 24, 2018 | Customer Experience, Increase Revenues, Small Business Support
Let’s face it, selling is hard for most wellness service providers. We tend look at selling as a contemptible practice that is best left for used car salesmen, and don’t want to taint the virtuous services we provide. The truth is, however, selling is a necessary part...
by Kane Mantyla | Sep 24, 2018 | Customer Retention, Small Business Support
It is widely known that repeat clients have a far greater return on investment than new clients. Harvard Business Review says that the cost of new customer acquisition is 5 to 25 times more expensive than getting an existing customer to return. They also say that...
by Kane Mantyla | Sep 24, 2018 | About RewardMore, Customer Retention
RewardMore is a new approach to loyalty rewards that can do what no other earned retention program can do. It can get clients to come back sooner. Rewarding clients based on how often they visit, instead of points, is better for services. It isn’t providing the...
by Kane Mantyla | Sep 24, 2018 | Customer Experience, Customer Retention
Being highly rated on Yelp can be easy to achieve and is a great way to increase your business reputation, if you know how to do it. Yelp is the largest business review site with millions of members with more than 135 million reviews.1 Customer trust in Yelp is very...
