by Kane Mantyla | Nov 15, 2018 | Videos
In this short clip, I speak with Greg Nowacki of Captive Branding about the issues businesses face with the membership model. Both Greg and I work closely with wellness businesses and have found many rely on this model for customer retention, however, we also find few...
by Kane Mantyla | Oct 24, 2018 | About RewardMore, Customer Retention
We were excited to be a guest on the Art of the Float Podcast. Here are the topics of value we covered: How frequency loyalty was invented and the birth of RewardMore Why frequency loyalty is so effective at increasing customer retention What some of the issues with...
by Kane Mantyla | Sep 24, 2018 | Customer Experience, Customer Retention, Small Business Marketing
Let’s face it, if we own a health, beauty, or wellness business we need to be effective at changing people’s behavior. Not only does our business need it, but our clients are better served when we do. Clients come to us for help and the more we help them, the better...
by Kane Mantyla | Sep 24, 2018 | Customer Experience, Small Business Support
Running a successful business requires high level execution in many different areas. Business owners will often rely on employees to carry on with many of the important responsibilities, but getting them perform with excellence can be a challenge. Employees often do...
by Kane Mantyla | Sep 24, 2018 | Increase Revenues, Small Business Support
The U.S. economy was predominantly a manufacturing economy for most of the last century. Our schools and small business management courses taught this model almost exclusively, but times are changing and retail service business owners might need to take a second look....
